Take advantage of cloud telephony capabilities and enhance agents experience and comfort
Call recordings and voicemail
Capture the voice recordings of all calls to provide better calls quality and agents trainingClick on any Lead or Contact to dial instantly
Forget wasting time on manual dialing, all you need to connect with a customer instantly is a clickRoute inbound calls directly to Salesforce user
Redirect inbound calls directly to relevant agent or designated agent of choiceForward inbound calls to physical phone
Don't miss any calls and redirect them to any physical phone of your choiceQueue inbound callers beta
Provide better customer service or hotline and queue callersRecord detailed history while speaking with customers
Type summary of your convesation comments while you talk to a customerSMS beta
Connect with your customers by sending and receiving text messages instantly from any Lead or ContactConvert callers to Leads or Contacts during the call
Save time and work while you speak, convert anonymous callers into prospects with easeOutbound calls number masking
Display any verified number as your outbound caller IdManage Twilio settings directly from Salesforce
Search, buy and edit Twilio phone numbers, verify or remove Caller Ids directly from Dialero settings pageMake international outbound calls
Reach out to customers in 150+ countries worldwide100% Salesforce Native
Take advantage of Salesforce platform, monitor agents performance with native reports, get alerts and much more